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frequently asked
questions
all in live experience
At Soliloquie, we integrate several evidence-based modalities including:
- Manual therapy
- Soft tissue work
- Therapeutic dry needling
- Mobility, strength, endurance, and skill-based exercises and training
While we're skilled in these approaches, we don't commit to a specific modality before thoroughly understanding your needs. Each treatment plan is customized to your unique situation, considering your goals, history, learning style, and availability.
What types of physical therapy Do you offer?
fees
insurance reimbursement
Initial Evaluation and Treatment
75 Minute Session: $250
Following your evaluation we determine a plan of care and provide options for sessions based on treatment needs.
Fees & Payment
Sessions are available at standard rates, with limited sliding scale spots for clients demonstrating financial need.
Payment is due at the time of service.
We accept:
All major credit cards
HSA/FSA cards
Secure credit card payments through our client portal (powered by Stripe)
Note: We do not process ACH transfers at this time.
Cancellation Policy:
We require 48 hours' notice for cancellations. Late cancellations (less than 48 hours before appointment time) will incur the full session fee, charged to your card on file. At our discretion and schedule permitting, we may offer the opportunity to reschedule within the same business week to avoid the cancellation fee. However, if the rescheduled appointment is also canceled, the full fee from the original session will be charged.
We do not participate in any insurance plans. All payments must be made during service via credit card using our secure client portal. We can provide you with an invoice or super bill to get reimbursed from your insurance company. Superbills are automatically sent to your client portal.
We recommend calling your insurance company directly to confirm your out-of-network coverage. Important questions to ask are:
What are my physical therapy benefits?
What is my deductible, or what is my out-of-pocket max?
When does my deductible reset (typically January 1)?
Do you cover session codes:
97161: Physical Therapy Evaluation; low complexity
97162: Physical Therapy Evaluation; moderate complexity
97163: Physical Therapy Evaluation; high complexity
97164: Physical Therapy Re-Evaluation
Do I have coverage for physical therapy via teletherapy (video or phone)?
Do I need pre-authorization to use out-of-network services and have them reimbursed?
How do I submit my claims, and how long do they take to process?
Why don’t you take insurance?
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The decision not to participate in insurance plans was a carefully considered choice driven by our deep commitment to privacy, confidentiality, and the individualized care my clients deserve. Having grown up in a military family and worked for the Department of Defense, I understand firsthand that some individuals face heightened levels of public scrutiny.
Here are a few reasons why my clients prefer private pay:
Greater Confidentiality: Insurance claims require sharing personal health information, including diagnosis codes, with third parties. Many of my clients prefer to keep their medical and health treatment entirely private, especially given the level of public or professional visibility.
No Diagnostic Labels: Insurance companies require a medical diagnosis for reimbursement. In private pay therapy, you have the freedom to explore without the necessity of fitting your experience into a predefined category. There are plenty of reasons for seeking physiotherapy that are not captured in medical diagnosis codes.
Personalized, Unrestricted Care: Insurance plans often limit the number of sessions, dictate the type of treatment, or impose restrictions on the methods used. Private pay allows complete flexibility in your care, ensuring that treatment is customized to meet your needs without external limitations.
Exclusive, High-Caliber Service: My clients value a high level of service beyond what is typically covered by insurance, including extended sessions, concierge-like availability in some cases, and bespoke care plans.
Direct Access and Flexibility: Without the constraints of insurance billing and approvals, we can focus solely on your therapy experience, offering more immediate, uninterrupted, and flexible care—tailored to your busy lifestyle.
